Privacy Policy

Privacy Policy

Effective Date: November 15, 2024
James+Joy ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, shop with us, or interact with our services. By using our website, you consent to the practices described in this policy.

Information We Collect

We may collect the following types of information from you:

A. Personal Information

When you place an order, subscribe to our newsletter, or interact with us, you may provide:

  • Your name
  • Email address
  • Shipping and billing address
  • Phone number
  • Payment information

B. Non-Personal Information

We may automatically collect certain information when you visit our website, including:

  • Your IP address
  • Browser type
  • Device information
  • Pages visited and time spent on our website
  • Referring website

C. Cookies and Tracking Technologies

We use cookies, pixels, and similar tracking technologies to enhance your experience on our website. Cookies help us:

  • Remember your preferences
  • Track website usage for analytics
  • Provide personalized advertisements

You can manage cookie preferences through your browser settings.


How We Use Your Information

We use the information we collect for the following purposes:

  • To process and fulfill your orders
  • To send updates on your orders, promotions, or other relevant communications
  • To improve our website, products, and services
  • To personalize your shopping experience
  • To comply with legal and regulatory requirements

How We Share Your Information

We do not sell or rent your personal information. However, we may share your information with:

  • Service Providers: Third-party vendors who assist in payment processing, shipping, marketing, and website analytics.
  • Legal Obligations: Authorities if required to comply with applicable laws, regulations, or legal processes.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. Please review their privacy policies for details on how they handle your information.

Data Security

We use industry-standard security measures to protect your personal information, including encryption and secure server technologies. However, no data transmission or storage system can be guaranteed 100% secure. You provide your information at your own risk.

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we have about you.
  • Correction: Request corrections to inaccurate or incomplete information.
  • Deletion: Request the deletion of your personal information, subject to legal or contractual obligations.
  • Opt-Out: Unsubscribe from marketing emails or adjust cookie preferences.

To exercise these rights, contact us at dreamers@shopjamesjoy.com

Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take appropriate action.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be effective immediately upon posting on this page. Your continued use of our website after updates indicates your acceptance of the revised policy.