Terms & Conditions
Welcome to **James+Joy**! By using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our services. If you do not agree to these terms, please do not use our website.
General Information
- The website (referred to as “Site”) is owned and operated by James+Joy, located in Charlotte, NC.
- The terms "we," "us," and "our" refer to **James+Joy**. The term "you" refers to the user or customer of the Site.
Use of Website
- You must be at least 18 years old or have parental permission to use this Site.
- You agree to use the Site only for lawful purposes and in accordance with these Terms and Conditions.
- Unauthorized use of the Site may give rise to a claim for damages and/or be a criminal offense.
Products and Services
- All products listed on the Site are subject to availability. We reserve the right to modify or discontinue any product without prior notice.
- Prices are subject to change without notice. We make every effort to display accurate pricing; however, errors may occur. In such cases, we reserve the right to cancel or refuse any order.
- Product descriptions, images, and colors may vary slightly from the actual product.
Payment and Billing
- We accept major credit cards and other payment methods as displayed on the Site at checkout.
- By providing payment information, you confirm that you are authorized to use the payment method.
- All purchases are subject to payment verification and approval before fulfillment.
Shipping and Delivery
- We ship products within the United States and to select international locations. Shipping fees and estimated delivery times are outlined during checkout.
- Delivery times are estimates and not guaranteed. Delays may occur due to unforeseen circumstances.
- Once shipped, we are not responsible for lost or delayed packages due to carrier issues.
Returns and Refunds
- We accept returns within 14 days of purchase for unused, unopened items in their original packaging. Personalized or custom items are non-refundable.
- When returning items you may exchange or obtain store credit towards a future purchase.
- Please refer to our **Returns Policy** for detailed instructions.
Intellectual Property
- All content on the Site, including text, images, logos, and graphics, is the property of James+Joy and protected by copyright and trademark laws.
- Unauthorized use or reproduction of content is prohibited without written permission from James+Joy
Privacy
- Your use of the Site is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.
- By using the Site, you consent to the collection and use of your data in accordance with our Privacy Policy.
Limitation of Liability
James+Joy is not liable for any damages arising from the use or inability to use the Site, including indirect or consequential damages.
- We are not responsible for errors, interruptions, or technical issues that may affect your use of the Site.
Changes to Terms and Conditions
- We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Your continued use of the Site following any changes indicates your acceptance of the updated terms.
Governing Law
- These Terms and Conditions are governed by the laws of the state of North Carolina, without regard to its conflict of law principles.
Contact Information
- If you have any questions about these Terms and Conditions, please contact us at:
dreamers@shopjamesjoy.com